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Privacy Policy

Last updated: 11 September 2025

Mindseed Innovations (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, and related platforms.

By using our services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect and process the following types of personal data:

Information you provide directly

  • Name, email address, phone number, business details when you complete forms, book calls, or contact us.

  • Information provided during workshops, consultations, or onboarding.

Information collected automatically

  • Technical data such as IP address, browser type, time zone, and device information.

  • Usage data, including how you interact with our website (via cookies and analytics tools).

Information from third parties

  • Social media interactions (if you connect with us through LinkedIn, Instagram, etc.).

  • Payment processors or booking systems 

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2. How We Use Your Information

We use personal data for the following purposes:

  • To deliver our services (idea generation, business setup, consultancy, marketing support).

  • To process bookings, payments, and contracts.

  • To respond to enquiries and provide customer support.

  • To send marketing communications (if you’ve opted in).

  • To improve our website and services through analytics.

  • To comply with legal obligations.

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3. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent — when you opt in to receive marketing communications.

  • Contract — when data is necessary to deliver the services you request.

  • Legal obligation — to meet regulatory or tax requirements.

  • Legitimate interests — to improve services, secure our systems, and grow our business.

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4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers such as Wix, hosting, email, analytics, and payment processors.

  • Professional advisors (lawyers, accountants).

  • Regulatory authorities when required by law.

All third parties are required to respect the security of your personal data and process it in line with UK GDPR.

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5. International Transfers

As our website is powered by Wix.com Ltd., your data may be processed on servers located outside the UK, including in Israel and the United States. Wix ensures compliance through recognised safeguards such as adequacy decisions and Standard Contractual Clauses.

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6. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes we collected it for, including legal and accounting requirements. Typically:

  • Enquiry data: up to 12 months.

  • Client project files: up to 7 years (for legal/accounting obligations).

  • Marketing data: until you unsubscribe.

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7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request erasure (“right to be forgotten”).

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time (where processing is based on consent).

To exercise these rights, contact us at: [Insert official business email address].

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8. Cookies

We use cookies to improve your browsing experience and analyse website traffic.

  • Essential cookies: required for the site to function.

  • Analytics cookies: help us understand how visitors use our site.

  • Marketing cookies: used for ads and remarketing (if enabled).

You can manage cookie settings via your browser or our cookie banner.

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9. Security

We take appropriate security measures to protect your personal data against loss, misuse, and unauthorised access. However, no system is 100% secure, and we cannot guarantee absolute protection.

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10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the date at the top will be updated.

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12. Contact Us

If you have questions about this Privacy Policy or how we process your data, please contact us at:

📧 info@mindseed-nnovations.co.uk
 

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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